Personal Data Protection Law (KVKK) information text

SolveIT Personal Data Protection Information Text

This text has been prepared to inform you about the procedures and principles for processing your personal data, in accordance with Article 10 of the Law No. 6698 on the Protection of Personal Data ("KVKK").

Data Controller

SolveIT

Address: Aksu Mahallesi, Yurt Sokak, OMÜ TeknoPark No:165, Atakum / Samsun

Email: [email protected]

Your Personal Data Processed

Project Form Data: Full name, email address, the service/ solution area you are interested in, and the content of your message.

Correspondence Records: Records of our responses to your request, meeting notes, and the status of the process.

Technical and Security Logs: During form submission, your IP address, transaction date/time, selected language preference, session cookie (CSRF token) used for security purposes, and browser local storage information where your form draft is stored. (See the Cookie Policy page for details.)

Transaction Security Log: Your record confirming that you have read the privacy policy (including IP address and timestamp).

Purposes of Processing Your Data

We will receive, evaluate, and get back to you with your project and contact requests.

To conduct the proposal, contract, and preliminary negotiation processes as per your request.

To ensure the security of the website and to prevent unauthorized/automatic (spam) submissions.

To fulfill our data retention and other obligations arising from legal regulations.

Legal Reasons

Your personal data is processed based on the following legal grounds, as set forth in Article 5/2 of the KVKK (Law on Protection of Personal Data):

Establishment or Performance of the Contract (Article 5/2-c): Responding to your request and conducting the bidding processes.

Legal Obligation (Article 5/2-c): Obligations to retain and provide information arising from legal regulations.

Legitimate Interest (Article 5/2-f): Provided that it does not harm your fundamental rights and freedoms; ensuring the security of the website, preventing form abuse, and providing evidence in legal disputes.

Data Transfer and International Transfer

Your personal data will not be sold to third parties or used for marketing or advertising purposes. Your data will only be used for the purposes stated above:

We use reliable service providers to receive information technology, email, and server/hosting infrastructure services.

It may be shared with authorized public institutions and organizations if legally required.

If the data centers of the server and email infrastructure providers we use are located abroad, the data transfer is carried out in accordance with the appropriate safeguards stipulated in Article 9 of the KVKK (Turkish Personal Data Protection Law) (Standard Contract, Qualification Decision, or Explicit Consent where necessary).

Storage and Disposal Periods

Your requests and correspondence are stored for the duration of the business relationship required by the request and for the legal limitation periods. Data that no longer serves its purpose and whose storage period has expired will be securely deleted, destroyed, or anonymized at 12-month periodic destruction intervals or upon your request.

Your Rights Under the Personal Data Protection Law (Article 11)

As a data subject, you have the following rights pursuant to Article 11 of the KVKK (Law on Protection of Personal Data):

You have the right to know whether your personal data is being processed and, if so, to request information.

To learn the purpose of processing and whether it is being used for its intended purpose.

Knowing the third parties to whom the data is transferred, domestically or internationally.

You can request that your data be corrected if it is incomplete or inaccurate, or that it be deleted or destroyed in accordance with the terms of the Personal Data Protection Law (KVKK).

Requesting that correction, deletion, and destruction operations be notified to third parties to whom the data has been transferred,

You have the right to object to an outcome that is detrimental to you, resulting from the analysis of processed data exclusively through automated systems.

You have the right to claim compensation for damages you have suffered as a result of an unlawful act.

Application Procedure

You can submit your requests to the Data Controller via the email address [email protected] to exercise your rights. Your application will be processed free of charge within a maximum of 30 (thirty) days.